Privacy Policy | Alemaari Adventures

Effective Date:

At Alemaari Adventures, your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

1. What Information Do We Collect?

We collect information when you register on our site, fill out a form, or place an order. Depending on the interaction, we may collect:

• Full Name
• Email Address
• Mailing / Billing Address
• Phone Number
• Government‑issued ID Number (required for trekking permits)
• Credit / Debit Card Information

You may, however, browse our site anonymously.

2. How Do We Use Your Information?

• To personalise your experience and respond to your individual needs
• To improve customer service and support
• To process bookings and transactions (information is never shared or sold)
• To send order updates, trip details, and occasional newsletters
• To obtain trekking permits from the Karnataka Forest Department
• To facilitate coordination via optional WhatsApp groups for each trek/trip

If you prefer not to be added to a coordination WhatsApp group, please email us at info@alemaariadventures.com at least 48 hours before departure.

3. How Do We Protect Your Information?

• All sensitive transactions are secured with industry‑standard SSL encryption
• Sensitive payment data is encrypted and stored only with our payment‑gateway provider
• Your financial details are not stored on our servers after the transaction is completed

4. Do We Use Cookies?

Yes. Cookies help us:

• Keep you logged in
• Improve site performance and user experience
• Analyse site usage anonymously

You can control cookies at any time through your browser settings.

5. Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to external parties, except:

• Trusted third‑party partners who help us operate our website or provide services (all bound by confidentiality)
• When required by law or to protect our rights, property, or safety
• Non‑personal, aggregated visitor data for analytics and marketing purposes

6. Email Communication and Opt‑Out Policy

By registering with Alemaari Adventures, you consent to receive:

• Booking confirmations
• Trip coordination updates
• Important service announcements
• Occasional promotional content

You may unsubscribe at any time by clicking the “Unsubscribe” link in our emails or by emailing info@alemaariadventures.com with the subject line “Unsubscribe”.

7. Online Privacy Policy Only

This Privacy Policy applies solely to information collected through our website and not to information collected offline.

8. Your Consent

By using our website, you agree to this Privacy Policy and the collection and use of your personal information as described herein.

9. Updates to Our Privacy Policy

Alemaari Adventures may update this Privacy Policy periodically. Any changes will be posted on this page, and registered users will be notified via email.

10. Contact Us